Help Me Find My Way
I am quite ashamed of myself. I recently found a job that is, I think, fits well with my lifestyle. Being seriously sick for the past years, even in artificial coma for almost a month, it is difficult for me to travel to work nor to work fulltime. Hence, I accepted more freelancing projects over Upwork and German language tutorials… type of work that I can do in the comforts of our home. However, we came to a point when we need more financially, and I found a non-voice-work-from-home customer service/ technical support job. I accepted it despite the contra that it is a fulltime job (I am not really sure if I am really ready for a fulltime, actually). The job itself is fun, but I am reminded why I left the call center world 13 years ago: the company demands make me crazy, not the customers. I enjoy being of help to customers, but I am having difficulty adhering to what the company expects from agents, especially the stats. And now, here I am, torn between resigning and staying. It is no...